Terms of Service

1. Acceptance of Terms

By accessing or using OpxiaClaw, you agree to these Terms of Service and enter into a legally binding agreement with Opxia under applicable Indian law, including the Indian Contract Act, 1872. If you do not agree, you may not access or use the Service.

• If you use the Service on behalf of a company, team, or other organization, you confirm that you have authority to bind that organization to these Terms.
• We may update these Terms from time to time. Continued use of the Service after an update means you accept the revised Terms.

2. Description of Service

OpxiaClaw is a managed, cloud-based service that helps users create and run OpenClaw-powered AI assistants. The Service may include hosted agent containers, onboarding tools, Telegram pairing, AI model access, monitoring, automation features, and management interfaces.

• OpxiaClaw currently uses Google sign-in, creates a per-user managed OpenClaw environment, and connects the assistant to Telegram using the bot token you provide.
• We operate the infrastructure that runs the assistant, but we do not control every prompt, configuration, conversation, third-party interaction, or action you choose to run through it.

3. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, whichever is higher, to use the Service. You are responsible for ensuring that your use of the Service is lawful where you are located.

4. Accounts and Security

• You are responsible for maintaining the confidentiality of your account, Google login, Telegram bot credentials, pairing codes, and any other access credentials you use with the Service.
• You are responsible for all activity that occurs under your account or through agents you create.
• You must notify us promptly at contact@opxia.com if you suspect unauthorized access or misuse.
• We may suspend, restrict, or terminate accounts that violate these Terms, create security risk, or harm the Service or other users.

5. Plans, Billing, and Taxes

• Fees, plan limits, trial terms, and renewal details are shown at checkout, inside the Service, or in the applicable order flow.
• Subscriptions may renew automatically unless cancelled before the renewal date.
• Payments may be processed by third-party payment providers. Their own terms and policies may apply.
• Fees are non-refundable except where required by applicable law or where a separate written refund policy applies.
• Indian users may be charged applicable taxes, including GST, where legally required. Users outside India are responsible for any local taxes, duties, or charges that apply to their purchase or use of the Service.

6. Acceptable Use

You agree not to use the Service to:

• violate any applicable Indian, local, international, export control, sanctions, privacy, intellectual property, or consumer protection law;
• generate, store, transmit, or assist with illegal, harmful, abusive, deceptive, exploitative, or infringing content;
• harass, threaten, impersonate, defraud, or mislead any person or organization;
• send spam, malware, phishing content, malicious code, or unauthorized bulk messages;
• attempt to gain unauthorized access to systems, accounts, containers, networks, data, models, or infrastructure;
• interfere with, overload, scrape, reverse engineer, disrupt, or attack the Service or third-party services;
• bypass plan limits, security controls, payment systems, rate limits, or usage restrictions;
• deploy or configure agents to interact with third-party services without appropriate authorization, supervision, and compliance with the terms of those services;
• use the Service for high-risk decisions or activities where failure could lead to death, personal injury, severe financial loss, legal liability, or other material harm without appropriate human review and safeguards.

7. Resource Limits and Fair Use

Your use must remain within the limits of your plan and reasonable fair-use expectations. We may throttle, pause, suspend, or require an upgrade if usage affects platform stability, security, cost, or other users.

8. AI Features, Outputs, and Agent Responsibility

• The Service may generate AI outputs that are inaccurate, incomplete, offensive, outdated, or unsuitable for your purpose. We do not guarantee the accuracy, reliability, legality, or usefulness of AI-generated outputs.
• AI outputs are provided for informational and productivity purposes only. They are not professional, legal, medical, financial, tax, security, or other regulated advice.
• You are solely responsible for reviewing, verifying, editing, and deciding whether to rely on or publish any output.
• You are solely responsible for configuring, supervising, and approving actions taken by any automated assistant, workflow, or agent you create through the Service.
• Automated agents may produce unintended outputs, take incorrect actions, disclose information to third-party systems, or interact with services in ways you did not expect. You must test configurations carefully and use appropriate human oversight.

9. Your Content and Credentials

You retain ownership of prompts, instructions, user profile information, Telegram-related content, and other materials you submit to or process through the Service. You grant Opxia a limited, non-exclusive, worldwide license to host, process, transmit, display, secure, and use that material only as needed to provide, maintain, protect, and improve the Service.

• You represent that you have all rights and permissions needed to submit and process your content through the Service.
• You are responsible for the legality, reliability, and appropriateness of your content, instructions, bot tokens, and integrations.
• You should not submit secrets, regulated data, or sensitive personal information unless necessary for your intended use and permitted by law.

10. Opxia Intellectual Property

The Service, website, software, design, brand, documentation, and related materials are owned by Opxia or its licensors and are protected by applicable intellectual property laws. Except for rights expressly granted to you, we reserve all rights in the Service and OpxiaClaw brand.

11. Third-Party Services

The Service may depend on or integrate with third-party services such as Google, Telegram, OpenAI or other AI model providers, cloud infrastructure providers, analytics providers, and payment processors. Your use of those services may be subject to their own terms, policies, limits, outages, and pricing. We are not responsible for third-party services or content.

12. Privacy and Data Protection

Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal data. We aim to handle personal data in accordance with applicable Indian data protection and information technology laws, including the Information Technology Act, 2000, applicable rules, and the Digital Personal Data Protection Act, 2023 as and when its provisions apply to us.

13. Service Availability and Changes

We work to keep OpxiaClaw reliable, but we do not guarantee uninterrupted, secure, or error-free service. The Service may be unavailable due to maintenance, updates, infrastructure failures, model-provider outages, Telegram issues, network problems, security events, or factors outside our control. We may modify, suspend, discontinue, or limit parts of the Service at any time.

14. Disclaimers

To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise. We disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, security, and reliability.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Opxia and its directors, employees, contractors, affiliates, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, loss of profits, loss of revenue, loss of data, business interruption, reputational harm, third-party claims, AI-generated outputs, or automated agent actions. Our total aggregate liability for all claims relating to the Service will be limited to the amount you paid to Opxia for the Service in the twelve months before the event giving rise to the claim, or INR 8,500, whichever is greater.

16. Indemnification

You agree to defend, indemnify, and hold harmless Opxia and its directors, employees, contractors, affiliates, and licensors from claims, damages, losses, liabilities, costs, and expenses arising from your use of the Service, your content, your agents or automations, your third-party integrations, your violation of these Terms, or your violation of applicable law or third-party rights.

17. Suspension and Termination

• You may stop using the Service at any time and may cancel paid plans according to the applicable cancellation flow.
• We may suspend or terminate access if you violate these Terms, create legal or security risk, exceed limits, fail to pay fees, or use the Service in a way that harms Opxia, users, third parties, or the platform.
• After termination, we may delete, retain, or anonymize data in accordance with our Privacy Policy, legal obligations, security needs, and backup practices.
• Sections that by their nature should survive termination will continue to apply, including intellectual property, disclaimers, limitation of liability, indemnity, governing law, and dispute resolution.

18. International Use, Export Controls, and Sanctions

OpxiaClaw may be accessed globally, but you are responsible for complying with laws that apply to you. You may not use the Service if you are prohibited from doing so under applicable sanctions, export control, or trade control laws, or if your use would require Opxia to violate such laws.

19. Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

20. Dispute Resolution

If a dispute arises, the parties will first attempt to resolve it in good faith by contacting contact@opxia.com. If it is not resolved within 30 days, the dispute shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be Pune, Maharashtra, India. The language of arbitration shall be English. The arbitral tribunal shall consist of one arbitrator appointed mutually by the parties, or as otherwise appointed under applicable law. Subject to the arbitration clause, courts in Pune, Maharashtra, India shall have exclusive jurisdiction. Nothing prevents either party from seeking urgent injunctive or equitable relief from a competent court.

21. Changes to These Terms

We may update these Terms periodically. If we make material changes, we may notify you through the Service, by email, or by another reasonable method. The updated Terms will be effective when posted or when otherwise stated.

22. Contact

For questions about these Terms, contact Opxia at contact@opxia.com.